QuickBooks Database Server Manager Stopped – How to Fix it?

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QuickBooks Database Server Manager Stopped Accounting
Apr 29, 2024

Used by millions of businesses across the world, QuickBooks is a powerful tool for managing finances and accounting tasks. However, like any software, it can encounter errors and issues that disrupt the user’s workflow and productivity. One common problem QuickBooks users face is the “QuickBooks Database Server Manager Stopped” error. In this blog post, we’ll delve into the possible causes of this error and the signs to recognize it, as well as explore solutions to troubleshoot and resolve it.

Need expert help to fix your QuickBooks Database Server Manager Stopped error? If so, contact our dedicated technical support team at 1-844-266-9345 for prompt and reliable assistance. We are just a call away, ready to swiftly troubleshoot such errors. 

What’s the QuickBooks Database Server Manager Stopped Error?

QuickBooks Database Server Manager is an excellent utility that allows users multi-user access to QuickBooks company files over a network. When it stops working, these users may encounter error messages like “QuickBooks Database Server Manager Stopped” or “QBDBMgrN Not Running.” This error typically occurs when the server hosting the company files is unable to start the Database Server Manager service. 

Apart from this, there are a few more factors that may become the risk of facing QBDBMgrN error. Let’s briefly discuss them in the next section. 

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Why My QuickBooks Database Server Manager Has Stopped Working?

Several factors are responsible for errors while working on QuickBooks Database Server Manager. Here are some of the most possible ones:

Incorrect installation or update

If the Database Server Manager was not installed correctly or if there were issues during an update, it can lead to service disruptions. It could be one of the reasons why your QuickBooks Database Server Manager has stopped working.

Firewall or antivirus

Sometimes, Firewall or antivirus security software settings block QuickBooks services, including the Database Server Manager service. It can also be a factor that prevents users from starting it.

Corrupted files or folders

Make sure your files and folders associated with the Database Server Manager are saved properly. The damaged or corrupted ones can cause it to stop working leading to the error messages of QBDBMgrn Not Running issue.

Conflicting applications

Even the third-party application programs or services running on the server may conflict with QuickBooks and trigger the Database Server Manager to fail.

Network issues

Problems with your network connection, such as unstable or intermittent connectivity is another risk factor and can prevent the QuickBooks Database Server Manager from functioning and running properly.

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How Does the QBDBMgrn Not Running Issue Affect the User’s Productivity?

The QBDBMgrn Not Running issue can have far-reaching effects on a user’s productivity. Below, we have explained how: 

1. Inability to Access Company Files

When the QuickBooks Database Server Manager stops running, users are unable to access their company files stored on the server. It means they cannot perform essential accounting tasks, including entering transactions, generating reports, or managing payroll, which directly affects their ability to work efficiently.

2. Disrupted Workflow for Multiple Users

QuickBooks is often used by multiple users within a business, especially in environments where collaboration and real-time data sharing are crucial. If the QuickBooks database server manager starts and then stops, multiple users will be prevented from having simultaneous access to company files. This disruption in workflow can lead to delays in completing tasks and hinder team productivity.

3. Loss of Data and Work

In some cases, the QBDBMgrn Not Running problem may result in data corruption or loss if transactions are not saved properly due to the inability to access the company file. It can further lead to wasted time and effort spent re-entering lost data, causing delays in productivity.

4. Missed Deadlines and Financial Reporting

QuickBooks is often used for financial reporting and meeting deadlines for tasks such as tax filing, invoicing, and budgeting. When users are unable to access the necessary data as their QuickBooks Database Server Manager stopped working, it can lead to missed deadlines and potential penalties for late submissions. Eventually, it impacts the financial health and compliance of the business.

5. Increased Downtime and Support Overhead

Dealing with the QBDBMgrn Not Running issue requires time-consuming troubleshooting and potentially involving technical support. This downtime spent on resolving the issue not only directly affects productivity but also adds to the overall support overhead of the business, diverting resources away from other critical tasks.

Signs to Recognise QuickBooks Database Server Manager Status Stopped

Following are the common signs to recognize the QuickBooks Database server manager status stopped error: 

  • Slow performance of QuickBooks software
  • No access to QuickBooks company files. 
  • Unable to access the multi-user mode in QuickBooks.
  • Continuous flashing of QuickBooks Database server manager status stopped messages. 

Fixing QuickBooks Database Server Manager Keeps Stopping Error

Now, after learning the causes and recognising the results of the error, it’s time to troubleshoot the QuickBooks Database Server Manager error. In this section, we have explained some expert-proven troubleshooting methods. Have a look: 

Fixing Method 1 – Restart the QuickBooks Database Server Manager Service 

One of the effective approaches for fixing QuickBooks Database Server Manager keeps stopping errors is to restart the service. Undertake the below procedure to do so: 

QuickBooks Database Server Manager Service 
  1. Firstly, open the Run box by pressing the Windows key + R keys on your keyboard.
  2. Now, enter “services.msc” into the Run dialogue box and press Enter. This action will open the Services window.
  3. Right after this, you must locate QuickBooks Database Server Manager Service in the Services window.
  4. Here, you must locate the service named “QuickBooksDBXX,” where “XX” represents the version of QuickBooks you’re using. You may also see a service named “QBCFMonitorService” associated with QuickBooks. Ensure both services are running properly.
  5. Now, restart the Service by right-clicking the “QuickBooksDBXX” service and choosing “Restart” from the context menu. (Note – if the service is not currently running, you can choose “Start” instead to initiate it.)
  6. Following this, you must wait for the service to stop and then start again. Here, you may see a status change from “Stopping” to “Starting” and finally to “Running.”
  7. Finally, verify the service after restarting the service. For this, double-check that the status of the “QuickBooksDBXX” service is now listed as “Running.” 
  8. Also, restart your system and check if the QuickBooks Database Server Manager keeps stopping an error. If it still persists, execute the next fixing method. 

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Fixing Method 2 – Verify the Correct Firewall Settings

By verifying firewall settings, users can ensure that these settings are not blocking the QuickBooks Database Server Manager, which can lead to errors like “QBDBMgrn Not Running.” Here’s how to check and adjust these settings:

  1. Firstly, you must press the Windows key and type “Firewall” in the search bar.
  2. In the next step, select “Windows Defender Firewall” or “Firewall & network protection” from the search results to open the Firewall settings.
  3. Now, in the Windows Defender Firewall window, click the “Advanced settings” tab in the left pane.
  4. After this, from the Advanced settings window, you must click the “Inbound Rules” option in the left pane to view the list of inbound rules.
  5. Following this step, search for any rules related to QuickBooks in the list of inbound rules.
  6. Now, you must ensure that there are rules allowing inbound connections for QuickBooks, QuickBooks Database Server Manager, and associated services. If these rules are missing or disabled, you may need to create or enable them.
  7. Here, if you don’t find specific rules for QuickBooks, you can create new inbound rules to allow QuickBooks and its services through the firewall program.
  8. Click the “New Rule” alternative from the Actions pane on the right side of the window.
  9. Right after this, you must choose the “Program” alternative and click the Next option.
  10. Now, you must search for and select the executable file for QuickBooks and the QuickBooks Database Server Manager service. These files are typically located in the installation directory (C:\Program Files\Intuit\QuickBooks).
  11. Done till this? Continue allowing the connection and click the Next button.
  12. Following this, ensure all the profiles are checked. Once checked, click the Next option.
  13. Now, you must continue entering a rule name and click the Finish button to create the rule.
  14. Finally, you must follow all the above steps to check and create outbound rules for QuickBooks and its related services. 

Fixing Method 3 – Verify Antivirus Settings 

Likewise, firewall and antivirus settings can block QuickBooks and its related services, such as Database Server Manager. It brings issues like QuickBooks database server manager starts and then stops error. Follow the below steps to verify Antivirus settings: 

  1. Begin this procedure by first opening your antivirus software and navigating to the firewall section.
  2. The next step is to search for any settings related to the network protection.
  3. Now, ensure that QuickBooks and its associated services are allowed through the antivirus program.
  4. If there are no specific settings for QuickBooks, you may need to add it as an exception or whitelist it in the antivirus software
  5. After verifying and adjusting antivirus settings, open QuickBooks and attempt to access your company file to verify that the QuickBooks database server manager has stopped working error is resolved.

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Fixing Method 4 – Run QuickBooks File Doctor Utility 

The QuickBooks File Doctor tool can identify and diagnose network-related issues that may be affecting the connectivity between QuickBooks and the Database Server Manager. Here’s the procedure to use this tool: 

QuickBooks File Doctor Utility
  1. If you haven’t installed the QuickBooks File Doctor tool yet, download it from the official Intuit website.
  2. In the next step, you must follow the on-screen instructions to install the tool on your computer.
  3. Once the QuickBooks File Doctor tool is installed, locate and open it on your computer. You can typically find it in your list of installed programs or search for it using the Windows search feature.
  4. When you open the QuickBooks File Doctor tool, you’ll be presented with two options: “File Diagnostic” and “Network Diagnostic.”
  5. Now, enter your QuickBooks admin credentials to continue to ensure that the File Doctor tool has the necessary permissions to diagnose and repair issues with QuickBooks files and network settings.
  6. In the next step, after selecting the appropriate options and files, click the “Diagnose File” or “Diagnose Network” button to start the diagnostic process.
  7. Now, the QuickBooks File Doctor tool will scan the selected file or network for issues and automatically attempt to repair any problems it finds.
  8. Depending on the issues detected, the File Doctor tool may prompt you to take specific actions or provide further instructions.
  9. Follow the given on-screen prompts and instructions to complete the diagnostic and repair process and fix the QuickBooks database server manager stopped error.
  10. Once repaired, close the QuickBooks File Doctor Tool and all the related tabs. 
  11. Finally, restart your computer, open QuickBooks again, and try running the QuickBooks database server manager

Fixing Method 5 – Update your QuickBooks Database Server Manager

When nothing works, updating the software or service can fix the possible errors. Similarly, to fix the QuickBooks database server manager has stopped working error, you must follow the below instructions and update the QB Database Server Manager:

  1. Firstly, check the current version of QuickBooks Database Server Manager installed on your server by going to the “Help” menu and selecting “About QuickBooks.” 
  2. In the next step, go to the official Intuit website to download the latest update for QuickBooks Desktop, which includes updates for the Database Server Manager.
  3. Start updating. Once the update file is downloaded, double-click it to begin the installation process.
  4. Now, follow the on-screen instructions to install the update and agree to terms and conditions.
  5. Also, continue selecting the installation location and confirming the update process.
  6. Before proceeding with the installation, make sure that QuickBooks Desktop and any other programs are closed.
  7. Right after you complete the update installation, you must restart the server.
  8. Finally, you must open QuickBooks Desktop and access your company file to verify that the Database Server Manager is running smoothly. 

Contact Our Team for More..!

The QuickBooks Database Server Manager Stopped error can be frustrating, but with the right troubleshooting steps, it can usually be resolved. By following the suggestions outlined in this comprehensive blog post, you must now be informed about the cause of the error and how to fix it to continue QuickBooks running smoothly again. If the issue persists despite your efforts, consider seeking assistance from our QuickBooks support team via Live Chat Support. 

Frequently Asked Questions (FAQ’s)

This error message indicates that the QuickBooks Database Server Manager, a service responsible for managing multi-user access to QuickBooks company files over a network, has stopped functioning. It prevents users from accessing company files and may disrupt multi-user collaboration.

  • Incorrect installation or update of QuickBooks
  • Firewall or antivirus software blocking the Database Server Manager service
  • Corrupted Database Server Manager files or folders

Consider the following tips to prevent QuickBooks Database Server Manager starts and then stops error:
• Regular update QuickBooks services.
• Configure Firewall and Antivirus Settings.
• Ensure proper installation of QuickBooks Database Server Manager.

Yes, you can run the QuickBooks File Doctor Tool to fix the QuickBooks Database server manager keeps stopping errors.

You can call our QuickBooks technical support team at 1-844-266-9345 or reach out to us via Live Chat Support.

For Immediate Help +1-844-266-9345