How to Troubleshoot QuickBooks Online Error Code 101 With Pro Tips?

Users often complained about getting QuickBooks Online Error Code 101 while connecting to their bank account. It may occur due to an inactive account (having no transactions in 12+ months) or due to temporary bank server issues. However, when the error occurs, one of the following error messages flashes on the screen:

“Looks like the connection to the bank- Business Online Banking isn’t available right now. Try again in a few hours. (101)”
or
“We are fixing our connection to this bank as quickly as possible. Try connecting again tomorrow.”

Unfortunately, this error prevents users from downloading the latest bank transactions. So, it’s necessary to fix the QuickBooks Online Error 101 using the troubleshooting methods given below.

QuickBooks Online Error Code 101 may often trigger while linking your bank account with the software. However, you can fix the issue by logging in to your bank account, seeing if your account is active, and then searching for missed prompts.

Table of Contents

What is Error Code 101 in QuickBooks Online?

QuickBooks Error Code 101 is an online banking error that appears when the software fails to connect to your bank website. Unfortunately, it prevents bank feeds from updating. This mainly shows that the bank server is temporarily unavailable, you haven’t accepted the new terms on the bank’s website, or it is due to an inactive bank account.

What Causes QuickBooks Online Error 101?

The QuickBooks Online Error 101 often appears while syncing your bank account with the QBO application. It may be caused by several other reasons that we have described below.

Your bank account is inactive.
You haven’t made any transactions for more than 12 months.
Facing issues while accepting the terms and agreements on your online banking website.

How Can I Resolve QuickBooks Error 101 With Effective Solutions?

The following are the troubleshooting methods that will help you fix QuickBooks Error 101. This will let you download the latest bank transactions without any hassle.

Solution 1: Log in to your bank’s website

You must try to sign in to your bank’s website in a new tab or using a different web browser.

Solution 2: Check if your account is active

Your bank account will be considered active if it maintains the existing balance or if there are transactions from the last 12 months.

If you have an active account, but can’t log in to your bank website, then connect with your bank immediately.

Solution 3: Look for missed prompts

Go back to your bank website and browse for the messages that require confirmation.
After this, acknowledge the prompt, return, and refresh your account in QBO.
If the error continues, log in to QuickBooks using an incognito window.

Solution 4: Start a Manual Download

Use the steps given below to start a manual download.

Move to All Apps > Accounting > Bank Transactions option.
After this, tap on the Update option.

As a result, it will automatically update all your connected bank or credit card accounts. The number of transactions present in each account tile will eventually increase when QuickBooks downloads new transactions.

Solution 5: Check Your Bank or Credit Card’s Website

In the first stage, verify the URL QuickBooks uses to connect with your bank account.

Initially, browse to the All Apps > Accounting and then click the Bank Transactions option.
Choose the Link Account option.
- Note: You don’t have to add an account; you only require the listed URL.
Start looking for your bank account and then choose it.
Now, copy the URL listed for your bank.
At last, login to your bank or credit card website with the help of the copied URL.

If you are able to log in, it indicates that there isn’t a major issue.

Start looking for your account for messages, notifications, or alerts.
After this, search for any display issues as you navigate the website. These may block QuickBooks from downloading the latest transactions.
Once again, look into your bank website for any latest announcements regarding the new security improvements.

Solution 6: Update your Bank Info in QuickBooks

If you have updated some bank details, such as account number, username, or password, recently and haven’t updated them in QuickBooks, then you may encounter the error. So, to fix the issue, update your bank details in QuickBooks with these steps.

Firstly, move to All Apps > Accounting and then tap on Bank Transaction.
Choose the tile for the bank account and click the Edit icon.
Head to the Edit Sign-in info option.
At last, start updating your bank details in QuickBooks as required.

Solution 7: Add Intuit as a Trusted Website

Use the following steps to add Intuit as a trusted website in QuickBooks.

Start the process by accessing the Internet Explorer and hit the Gear icon in the top-right corner.
Choose the Internet Options and, below the Security tab, tap on Trusted Sites.
Click the Sites option and include “https://*.intuit.com”.
Hit the Add option and perform the same steps to add https://*.QuickBooks.com.
After this, click the Close option, and below the Custom Level section, scroll down to locate Miscellaneous.
Now, enable the Allow Cross-Domain Requests option and tap on OK.
Click the Apply and then the OK option.
At last, relaunch Internet Explorer and then try to update the transaction once again in QuickBooks Online.

Solution 8: Reset the Internet Explorer Pop-Up Settings

To reset the Internet Explorer pop-up settings, perform these steps.

Initially, move to the Privacy tab and click on the Advanced option.
You must circle the Override Automatic Cookie Handling checkbox.
Thereon, make sure to accept the First Party and Third Party cookies in the browser settings.
Make sure to circle the checkbox of Always Allow Session Cookies.
Finally, tap on OK to save the necessary changes.

Solution 9: Change Your Internet Connection Settings

To change the internet connection settings, perform the following steps.

Initially, launch the QuickBooks application and click on the Help menu.
Now, hit Use my computer’s internet connection settings and tap on Next.
After this, choose the Finish option to apply the changes accurately.
Finally, try to update the bank feeds and see if you are still getting bank error 101 in QuickBooks Online.

Conclusion

QuickBooks Online Error Code 101 is a bank error that mainly occurs while trying to link your bank account. You can easily troubleshoot the issue by logging in to your bank account, updating bank details, looking for missing prompts, or checking the internet connection. This will let you regain access to your bank account so that you can download the latest bank transactions.

If you need any professional help, connect with our BizBooksAdvice professionals. You will get the best possible assistance in the least time possible.

Frequently Asked Questions (FAQ’s):-

Question 1: What is Error 101 in QuickBooks Online?

Ans. Try a new tab or a different browser. Log in to your bank’s website in a new tab or a different browser, and login to your bank’s website to ensure if you can get in without any errors.

Question 2: How do I resolve Error 101 in QuickBooks Online if the bank server is down?

Ans. If the Error 101 in QuickBooks Online is due to bank server downtime;

You must wait for a few hours and then try again after some time.
Look into your bank’s official website for any latest updates.
Retry connecting your bank account the next day.

Question 3: Why is QuickBooks Online Banking not updating due to Error 101?

Ans. Users often face the problem that the QuickBooks Online Banking may stop updating due to the following reasons:

Bank server downtime
Incorrect login details
Network connectivity issues
Pending bank verification steps

Question 4: How can I prevent QuickBooks Online Banking Error 101 in the future?

Ans. To avoid the QuickBooks Online Banking Error 101 from happening in the future;

Always keep your bank account active.
Make sure that your bank login details are up-to-date.
Give your consent to bank notifications promptly.
Regularly update your bank transactions.

About The Author

Jonathan Browns

Jonathan Brown is a trained QuickBooks professional with 10 years of experience in the accounting sector. Moreover, he is passionate about helping businesses reduce the stress of managing accounts. Also, he is proficient in assisting entrepreneurs and small business owners to use QuickBooks and enhance their accounting experience.

QuickBooks Desktop, Payroll or Enterprise

Advanced Support for QuickBooks Desktop, Payroll & Enterprise Solutions

From payroll tax setup, direct deposit issues to Enterprise performance tuning and Desktop upgrades - our QuickBooks experts provide accurate and stepwise assistance. Get dependable support designed to minimize downtime and maximize efficiency.

Speak to a QB Consultant