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Fix QuickBooks Error 12057 Using Expert Tips & Tricks

• 
• By Jonathan Browns
• Jan 14, 2026
• Accounting
• 7 min read

Are you struggling with QuickBooks Error 12057 while downloading payroll or QuickBooks Desktop updates? It mainly occurs when the QuickBooks Desktop application fails to connect to the internet, causing problems during updates. Other factors causing this error include an unfavorable internet connection, interference from the firewall, or incorrect system date and time. Unfortunately, this error stops you from installing the latest payroll or desktop updates, affecting the ongoing QuickBooks tasks.

So, let’s get a deep dive into this blog to understand the causes and solutions to troubleshoot the QuickBooks Error Code 12057.

Looking for instant solutions to rectify QuickBooks Error 12057? Connect with our QuickBooks professionals by dialing Call Us : +1-866-408-0444 to receive the best assistance within the shortest possible time.

What Causes Error 12057 in QuickBooks Desktop?

The Error 12057 in QuickBooks Desktop mainly belongs to the QuickBooks Error 12000, which usually triggers due to insufficient internet access. Other prominent factors causing this error include:

• The QuickBooks Payroll Update Error 12057 may appear because of antivirus or firewall interruptions.
• Users don’t have enough admin rights to download the updates.
• The wrong date and time of the system may also hamper the smooth QuickBooks update process.
• Incorrect SSL Settings are also the reason that causes Error Code 12057 in QuickBooks.
• An unstable internet connection also leads to the QuickBooks update failure.

Top Troubleshooting Methods to Fix Error Code 12057 in QuickBooks

After knowing the main causes behind how to fix QuickBooks Error 12057, let’s find the solutions to resolve the issue smoothly. But, before applying the troubleshooting methods, make sure to generate a backup copy of the data file to prevent any data loss.

Solution 1: Configure the SSL Settings

At times, the incorrect SSL Settings might give rise to the QuickBooks Payroll Update Error 12057. So, to fix the issue, you must check the SSL Settings by performing these steps.

• Launch the QuickBooks Desktop and then move to the File menu.
• After this, click the Internet Connection Setup option and then move to the “Use the computer’s Internet Connection settings to establish the instance when the program connects to the Internet” option.
• Now, browse to the Next tab, click the Advanced Connection Settings, and then the Advanced tab.
• Choose the Security option and mark the checkbox of “Use SSL 2.0” and “Use SSL 3.0” options from the available options.
• Thereon, hit the OK tab and then the Done option to complete the steps.
• Complete the process by opening the QuickBooks application again and then try to download the latest payroll updates.

Solution 2: Modify Your Internet Connection Settings

To correct the internet connection settings, you can easily fix the QuickBooks Error Code 12057.

• Initially, launch Internet Explorer and click the Tools menu.
• After this, choose the Internet Options and pick the Security tab > Globe icon. Herein, you must verify that the security level shouldn’t be higher than Medium-High.
• Now, move to the Connections tab, click the Never Dial a Connection option when you are not accessing the dial-up node on your system.
• Thereon, pick the LAN Settings option and ensure that the checkbox for Automatically Detect Settings is chosen. Herein, skip marking the Use a Proxy Server checkbox.
• In case you notice that the Use a Proxy Server checkbox is selected, mention the entire address along with its Port. In case the Port is selected other than 80, do not choose the Use a Proxy Server option. Later on, if the Port isn’t set to 80, keep the checkbox unmarked for testing use.
• Later on, go to the OK option, move to the Advanced tab, and then choose the Restore Advanced Settings. You also need to ensure that the Use TLS 1.2 checkbox is chosen, and then go ahead.
• Complete the process by closing Internet Explorer and then restarting your computer to see if QuickBooks Payroll Error 12057 exists.

Solution 3: Access the QuickBooks Desktop With Proper Admin Information

You must have proper and accurate Windows administrative rights to install the latest QuickBooks Desktop or payroll updates. Otherwise, the users may fail to get the latest payroll updates and end up with the QuickBooks Update Error 12057.

• Initially, launch the Control Panel by clicking the Start menu and choosing the User Accounts option.
• After this, browse to the User Account option and ensure that the sign-in user has enough admin credentials.
• In case you identify that the user doesn’t have sufficient admin access, it’s essential to assign all admin rights to the user.
• Next, locate the QuickBooks icon, right-click on it, and choose the Run as Administrator option.

• At last, return to the QuickBooks Help menu and then start downloading the latest payroll updates.

Solution 4: Ensure that the System’s Date & Time is Correct

QuickBooks updates always launch with a date of release associated with them. But, if there is any issue with the date and time on the system, it might interrupt the update process and cause Payroll Update QuickBooks Error 12057. Therefore, to rectify the date and time on the system, you must perform the following steps.

• Open your desktop, launch the Control Panel, and click on Date and Time.
• As a result, it will open a new window for Date and Time.
• After this, hit the Change Date and Time tab and then do the necessary changes.
• Once the carnages are done, launch QuickBooks and then try to get the latest QuickBooks Payroll updates.

Solution 5: Rectify the Windows Firewall Settings Manually

At times, issues with the settings of the Windows Firewall interrupt the update process and result in Error 12057 QuickBooks. So, to fix this issue, it is necessary to configure Windows Firewall settings manually As a result, it will let you get the smooth QuickBooks Desktop or payroll updates without any hindrance.

Solution 6: Try Reinstalling QuickBooks in Selective Startup Mode

To download the QuickBooks Desktop or Payroll updates in Selective Startup Mode, you must implement the steps outlined below and fix QuickBooks Failure Error 12057.

• Initially, launch the Run window and then insert msconfig in the search console.
• After this, on the System Configuration window, click on the General tab and pick the Selective Startup and Load system services.
• When you are in the Services tab, tick the Hide all Microsoft Services and choose the Disable All option.
• Avoid marking the Hide All Microsoft Services checkbox.
• Thereon, pick the Windows Installer from the services available and click the OK tab.
• When you are in the System Configuration window and pick the Restart option.
• Now, reinstall the QuickBooks Desktop application.
• Again, launch the Run window and insert msconfig and click OK.
• Move to the General tab and hit the Normal Startup option.
• You must hit the OK tab and, when on the System Configuration window, click the Restart option.

Conclusion

QuickBooks Error 12057 is an update error that might prevent users from downloading the latest payroll or QuickBooks Desktop updates. As a result, it will enable you to get the latest features to run the software smoothly. Furthermore, if the issue persists, connect with the BizBooksAdvice professionals for help.

Frequently Asked Questions (FAQ’s):-

Question 1: What is QuickBooks Connectivity Error Code 12057?

Ans. The QuickBooks Connectivity Error Code 12057 is an internet connection error that usually appears while trying to download the QuickBooks Desktop or payroll updates.

Question 2: What is SSL TLS in QuickBooks?

Ans. TLS usually stands for Transport Layer Security. It is basically a cryptographic protocol that is mainly used to improve the security of computer networks.

Question 3: Can I avoid the QuickBooks Error Code 12057 from occurring in the future?

Ans. To avoid the QuickBooks Error Code 12057 from occurring in the future, you must consider the following points:

• You must ensure that your internet is well-connected with a good connection.
• Also, verify that the firewall and antivirus permissions are configured correctly.
• Moreover, check that the QuickBooks and Windows operating system are updated to the latest version.

Question 4: Can an incorrect system date and time cause Error 12057 in QuickBooks?

Ans. Yes, the incorrect system’s date and time might interrupt the SSL verification, which would result in Error 12057 in QuickBooks.

Question 5: Will reinstalling QuickBooks help fix the QuickBooks Update Error 12057?

Ans. Yes, by reinstalling the QuickBooks application, you can resolve the technical snags present in the software. Thus, it might help in resolving the QuickBooks Update Error 12057.