Understanding QuickBooks Error 12029 & How To Solve It Easily

Users often face QuickBooks Error 12029 when there is a network timeout or the software can’t connect to the server. This issue is mainly encountered while getting the payroll updates, application updates, or while linking to the internet. When this error appears, you may notice the following message stating:

“[Error 12029]: QuickBooks is failed to receive the IP address or servers.”

Unfortunately, this error prevents you from getting the latest update, which may create trouble in computing payroll accurately. So, to rectify QuickBooks Error Code 12029, we have discussed all the troubleshooting methods. Let’s begin reading this blog.

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Table of Contents

What is Error 12029 in QuickBooks Desktop?

The QuickBooks Error Code 12029 belongs to the 12000 series of errors that represent the network timeout or connection failure. This error may appear at the time of downloading payroll or application updates. It signifies that QuickBooks won’t be able to link with the Intuit server due to restricted internet access, incorrect Firewall or SSL settings.

Why Does the QuickBooks Error Message 12029 Keep Showing Up?

The QuickBooks Error Message 12029 keeps flashing on the screen while trying to get the latest QuickBooks Desktop updates. This error may happen due to numerous reasons; a few of them are discussed below.

Windows Firewall or third-party antivirus software creates issues while downloading the latest updates.
Block or poor internet connection.
Using outdated or incorrect browser settings.
Incorrect SSL settings.
If Internet Explorer isn’t already set as the default web browser.

How to Resolve QuickBooks Desktop Update Error 12029 Instantly?

Before fixing the QuickBooks Desktop Update Error 12029, get ready with an active payroll subscription or a good internet connection. Furthermore, perform the following troubleshooting methods to eliminate the error and continue with your update process.

Method 1: Test the Internet Connectivity

Incorrect Internet Explorer settings are one of the main reasons why QuickBooks Update Error 12029 appears. So, to correct the Internet Explorer settings, perform the following steps.

Exit from the QuickBooks Desktop application and then run Internet Explorer.
After this, click Tools and choose Internet Options.
Go to the Security tab > Globe icon. Then, make sure that the security option isn’t set to more than Medium-High.
Now, move to the Never Dial a Connection from the Connections tab if you aren’t accessing the dial-up node. Otherwise, hit the ISP option and click on OK.
Choose the LAN Settings and tap on the Automatically detect settings option. Apart from this, verify that the Use a Proxy Server checkbox remains unmarked.
If you notice that the Use a Proxy Server is selected, document the complete address and port number.
Make sure that you haven’t unchecked the Use a Proxy Server option if the port is set to 80.
After that, click on OK and choose Restore Advanced Settings from the Advanced menu. Look beneath the Settings option, look for TLS 1.2, and verify that it’s selected.
Later on, click the OK tab and exit from Internet Explorer.
Finally, restart your computer and try to download the latest QuickBooks Desktop update.

Method 2: Add a Windows Firewall As an Exception for QuickBooks Desktop

As already discussed, the QuickBooks Payroll Error 12029 may appear when the Firewall blocks QuickBooks from connecting to the network. This may happen when the firewall considers QuickBooks as an unknown or a threat to the system. Therefore, for safety concerns, it blocks you from getting the latest updates. So, to fix the issue, you must include windows firewall as an exception in QuickBooks.

Method 3: Reset the Previous QuickBooks Updates & Install the Update Again

Running the older version of QuickBooks is also one of the reason that trigger QuickBooks Desktop Update Error 12029. So, to eliminate the error, you can manually update QuickBooks. For that, you must use the following steps.

Shut down your company file and your QuickBooks Desktop application.
Click on the Start menu and look for the QuickBooks icon.
When you get it, right-click on the QuickBooks icon and hit Run as Administrator.
When the No Company File Open window opens, choose the Help menu and choose Update QuickBooks.
Move to the Options tab and click Mark All > Save option.
You must access the update Now tab and then mark the Reset Update checkbox.
Next, go to the Get Updates when you are all set.
After completing the update, exit from QuickBooks, reopen it, and hit Yes to get the latest updates installed.

Method 4: Use the Selective Startup Mode to Reinstall QuickBooks

By installing the updates in selective startup mode, no third-party apps will interrupt you while getting the latest QuickBooks updates. Thus, it helps you get the updates easily and helps fix the QuickBooks Payroll Update Error 12029.

Step 1: Move to Selective Startup Mode

If you are not sure how to perform these steps, you can talk to your computer’s manufacturer or a Windows expert for help.

Firstly, open your Run window and insert msconfig in the search box.
Click on OK, and when you are in the General tab, choose the Selective Startup and Load System Services option.
When you are in the Services tab, go to the Hide all Microsoft Services option.
Now, hit the Disable All option and unmark the Hide All Microsoft Services option.
Afterwards, browse to the Windows Installer from the services list.
Tap on OK and then the Restart option from the System Configuration window.

Step 2: Uninstall or Install the QuickBooks Desktop.

Remove and then install the latest version of QuickBooks Desktop.
After this, open the Run window and insert msconfig in the search box.
Click on OK and hit the Normal Startup from the General tab.
Again, select OK and then hit the Restart option from the System Configuration screen.

Method 5: Download & Run the TLS 1.2 Utility

By running the TLS 1.2 Readiness tool via QuickBooks Tool Hub, you can update your operating system to be TLS 1.2 compliant.

Utilize the 3371 Error Fix Via QB Tool Hub

Exit from the QuickBooks Desktop application.
After this, set up the latest QuickBooks Tool Hub 1.6.0.8 version.
Now, open the Intuit Tool Hub and click the Installation Issues tab.
Choose the QuickBooks TLS 1.2 Tool from the middle of the screen.
Next, hit the OK tab to launch the TLS Tool. Then, tap on the Yes option from the EULA Agreement.
Go to the Run option and let the tool start.
After running the tool successfully, hit the Exit tab.

Method 6: Ensure that the Date & Time on the System Is Correct

Users often fail to get the latest QuickBooks updates due to incorrect system date and time. Therefore, to resolve the issue, you must correct the date and time by implementing the following steps.

Firstly, move to the bottom right corner of the desktop and right-click on the time displayed there.
Select the Adjust Date/Time option and hit the Change date and time.
After that, correct the date and time accurately and hit the OK tab twice to save the necessary changes.
Exit and then launch the QuickBooks Desktop application again.
Finally, try to install the latest QuickBooks updates to see if the QuickBooks Payroll Error 12029 exists.

Conclusion

So, here we have reached the end of this post, and we hope you find it helpful in fixing the QuickBooks Error 12029. If this error reappears, test your internet connection, run QuickBooks with proper admin rights, or configure the firewall settings. For more guidance, you can communicate with our BizBooksAdvice professionals for quick resolution.

Frequently Asked Questions (FAQ’s):-

Question 1: What is error code 12000 in QuickBooks?

Ans. The QuickBooks Error 12000 mainly appears due to a problem with the internet connection while updating the software or downloading the latest payroll updates.

Question 2: What should I do if Error 12029 in QuickBooks appears repeatedly?

Ans. If you notice that Error 12029 in QuickBooks appears repeatedly, then:

Review your internet connectivity.
Make sure that the Windows Firewall settings remain unchanged.
You must be using the latest version of QuickBooks Desktop.

Question 3: How can I identify QuickBooks Error Code 12029?

Ans. The following are the common indications that will help you identify QuickBooks Error Code 12029.

Your update process fails repeatedly
Struggling with the slow or interrupted QuickBooks performance.
Error message indicating “QuickBooks is unable to connect to the internet.”

Question 4: Does QuickBooks Error 12029 affect payroll updates?

Ans. Yes, the arrival of QuickBooks Error 12029 may prevent users from getting the latest payroll and tax table updates.

Question 5: Can using a proxy server cause Error 12029 QuickBooks?

Ans. Yes, if the proxy server settings aren’t configured properly, it may block QuickBooks from accessing the internet. Thus, it may result in QuickBooks Error 12029.

About The Author

Jonathan Browns

Jonathan Brown is a trained QuickBooks professional with 10 years of experience in the accounting sector. Moreover, he is passionate about helping businesses reduce the stress of managing accounts. Also, he is proficient in assisting entrepreneurs and small business owners to use QuickBooks and enhance their accounting experience.

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