QuickBooks Database Server Manager Stopped? Let’s Fix It Out

Are you confronting the QuickBooks Database Server Manager Stopped issue?
Well, it usually happens when the Windows Firewall obstructs your company file from running. QuickBooks Database Server Manager enables multiple users on a network to work on a single company file simultaneously. Unfortunately, if this utility stops working, it might prevent users from opening files in a multi-user environment. Read this blog thoroughly to know why QBDBMgrN stopped working, the error arises, and how to fix it.

Table of Contents

Reasons Why QuickBooks Database Server Manager Not Responding

Users often face the QuickBooks Database Server Manager not responding issue while accessing the data file in multi-user mode. However, there are plenty of other factors responsible for the issue. So, let’s learn about all of them to fix the issue easily.

You are working on the obsolete version of the QuickBooks Desktop.
Sometimes, this issue may arise because of the interference of Windows Firewall and antivirus software installed.
Unstable internet connectivity also stops the users from running the Database Server Manager service smoothly.
Damage or corruption in your company file could also be responsible for the QuickBooks Database Server Manager not working issue.

Effective Ways to Fix the QuickBooks Database Server Manager Stopped Working Issue

If you are struggling while accessing the data file in multi-user mode, then resolve the QuickBooks Database Server Manager stopped working issue. For that, you must carry on with the solutions described below closely.

Solution 1: Updating the QuickBooks Desktop

Latest Updates of the QuickBooks Desktop

Sometimes, users might encounter the QuickBooks Database Server Manager Status Stopped error while working on the old QuickBooks version. Therefore, updating the QB Desktop to the new version helps fix the issue. This is so because working on a new version will help resolve the glitches found on opening the data file in the older QuickBooks version.

Solution 2: Set Up the QuickBooks Database Server Manager

At times, the incorrect setup of the QuickBooks Database Server Manager can also create issues while running in multi-user mode. So, to fix the QuickBooks Database Server Manager keeps stopping issue, you must try setting it up once again.

A. Get the Latest QuickBooks Database Server Manager Download

Database Server Manager is one of the important parts of the QuickBooks Desktop file. Herein, all you require is to download and update QuickBooks Desktop. With this, you will notice that the Database Server Manager will begin updating automatically.

B. Install QB Database Server Manager

You must ensure that you have installed the QuickBooks Database Server Manager on your server computer. Doing so will help the computer host the data files.

Exit from all the open programs on your server computer, including QuickBooks.
After this, launch the installation file that you have recently downloaded. It will be displayed as Setup_QuickBooksexe.
Thereon, you must go through the instructions given on the screen.
Now, when QuickBooks prompts you to pick an install type, choose between Custom or Network Options. Later on, hit the Next tab.
Afterwards, pick the suitable option for your network setup and hit the Next tab. By choosing both these options, you can install the Database Server Manager. In case the QB Desktop is previously installed on your server PC, it won’t overwrite any existing company data.
- In case you wish to install both Database Server Manager and QuickBooks Desktop on this PC, then hit the I’ll be using QuickBooks Desktop on this computer, AND I’ll be storing our company file here, so you can share them over the network.
- On the other side, if you wish to run Database Server Manager on your server PC, choose “I will NOT be using QuickBooks Desktop on this computer.
Finally, you must carry on with the instructions given on the screen. Once you are all set, hit the Install tab. With this, Windows will prompt you to give permission.

Configure Your Database Server Manager

If you wish to access the default settings, then skip this section and move further.

Initially, launch the Start menu, and insert Services in the search console.
Now, from the services, you must launch the QuickBooksDBXX (Herein, XX shows the version number).
After this, move to the General tab and start looking for the Service Status. If it reflects Started or Running, then click on Stop.
Presently, browse to Startup Type and pick the Automatic option.
Thereon, shift to Login > Local System Account > Recovery.
Next, you must relaunch the Service from each of these: First failure, Second failure, and Subsequent failures.
At last, move back to General and click Start to relaunch the Database Server Manager.

Solution 3: Start Running the QuickBooks Database Server Manager Service Again

Sometimes, running the QuickBooks Database Server Manager service can also help you rectify the “QuickBooks Database Server Manager won’t start” error.

Under this process, launch the Run window. For that, press Windows + R.
After this, type “services.msc” into the search area and hit Enter.
When you are on the Service page, start looking for the Service named as one of these: QuickBooksDB26, QuickBooksDB28, QuickBooksDB29, or QuickBooksDB27.
Now, right-click on the exact Service and hit the Restart option.
At last, start updating QuickBooks and see if you are still getting the same issue.

Solution 4: Access the QuickBooks File Doctor Tool

In case you are still having trouble accessing the multi-user mode, it might be possible that there is damage in the company file. To repair those damages, run the File Doctor Tool.

Download and then install the QuickBooks Tool Hub of the latest version.
Now, from the QB Tool Hub, choose the Company File Issues tab.
After this, tap on the Run QuickBooks File Doctor tab.
Thereon, choose the company file that is having issues from the drop-down menu list.
Next, browse to the Check Your File > Continue tab.
Provide the accurate QuickBooks admin password and tap on the Next option.
At last, try to open the company file in multi-user mode to verify if the error still persists.

Solution 5: Updating the Settings of your Windows Firewall

In other cases, the QBDBMgrN not running on this computer issue may occur if the Windows Firewall is interrupting the connection of QuickBooks Desktop to the Intuit server. Therefore, to overcome the issue, you must try making the changes to the firewall on the host computer.

Primarily, launch the Run window and include “Control firewall.cpl” into the text field.
Afterwards, it will take you to the Firewall window.
Now, below the Update Your Firewall section, choose the Update Now tab.
Following this, tap on the Use Recommended Settings tab and verify if any new updates are available.
Finally, after completing the process, hit the Restart option on your PC.

Solution 6: Review the Services Running on the Server Computer

The users must verify that QuickBooks services, including QuickBooksDBXX and the QBCFMonitorservice, are running properly.

Initially, click on the Start menu on your server computer.
After this, launch the Run window and enter “services.msc” into the text field.
Afterwards, you must double-click QuickBooksDBXX on the list. Herein, the XX denotes the QuickBooks version.
Now, set the following settings:
- Startup Type: Automatic
- Service Status: Running or Started. If none of them is chosen, then click Start.
Thereon, tap on the Recovery tab and then restart the services, including First failure, Second failure, and Subsequent failures.
When the changes are done, tap on Apply and then the OK option.
Moreover, you may also need to perform the same steps for QBCFMonitorService.

Solution 7: Testing the Internet Connection

At times, issues with the internet connectivity may also stop users from using the database server manager. Therefore, to check the internet connection, start by pinging your server from a workstation. For that, you must do as per the instructions provided below and fix the QBDBmgrN not running error.

Enable the Network Discovery on the Server Computer

To start the process, review that the Network Discovery is enabled on both your server computer and on any workstations that are experiencing issues:

Firstly, launch the Start menu on both your server and workstations.
After this, type “Network” into the search and open the Network and Sharing Center.
Now, choose the Change advanced sharing settings.
Thereon, verify that “Turn on network discovery” is selected in the Network Discovery and File and Printer sharing sections.

Obtain the Server Name

Begin the process by clicking the Start menu on your server computer.
After that, open the Run window, add “CMD”, and it will launch the Command Prompt screen.
Following this, provide the “ipconfig/all” command, then press Enter.
Now, start looking for the Host Name in the Windows IP Configuration section. There, you will see that the server name is listed on the right side.
Finally, write down the hostname at a safe place. Otherwise, you can copy it to a Word document so you can access it quickly.

Return to the Workstation to Test the Server

Under this process, tap on the Start menu from a workstation.
After this, access the Run window and insert “CMD” in the search console.
Now, in the Command Prompt screen, type the “ping [your server name]” command and then press the Enter key. Herein, make sure not to insert any brackets around your server name.
Next, you must repeat these steps for every workstation that is experiencing the issue.
Afterwards, if you get a reply for each packet with no loss, it states that your server is working fine.
In case you get packet loss or a very slow reply, it prompts you to stop. In that case, you must contact an IT expert for assistance with your network.

Conclusion

QuickBooks Database Server Manager is an important services that enable users to run the company file in a multi-user environment. But sometimes users get stuck with the QuickBooks Database Server Manager stopped issue, then try restarting the Service. Also, you can fix it by verifying the network connection. Furthermore, if you are still having trouble resolving this issue, then communicate with our QB professionals for better guidance.

Frequently Asked Questions (FAQ’s):-

1. What does it mean when QuickBooks Database Server Manager has stopped?

The QuickBooks Database Server Manager has stopped, which basically indicates that the Service required for sharing the data file over the network is not running properly. Thus, it obstructs users from accessing the company data in a multi-user environment.

2. Does QuickBooks Database Server Manager need to run on all computers in the network?

No, it isn’t necessary to run the QuickBooks Database Server Manager on every computer in the network.

3. Can antivirus software interfere with QuickBooks Database Server Manager?

Yes, sometimes the interruptions of the antivirus software installed might obstruct the users from running the QuickBooks Database Server Manager smoothly.

4. What precautions should you take to run QuickBooks Database Server Manager smoothly?

The following are the precautions you must consider before running the QuickBooks Database Server Manager to ensure it runs smoothly.

Make sure you have set the Firewall and antivirus software accurately.
Also, it is essential to install the regular updates for QuickBooks.
Don’t forget to conduct a backup of the company file to prevent data damage or loss.
Moreover, you must also set the internet settings accurately for the smooth working of the data file in multi-user mode.

5. Can outdated QuickBooks versions cause the Database Server Manager to stop?

Yes, by accessing the outdated version of the QuickBooks Desktop, you might face issues running the Database Server Manager.

About The Author

Jonathan Browns

Jonathan Brown is a trained QuickBooks professional with 10 years of experience in the accounting sector. Moreover, he is passionate about helping businesses reduce the stress of managing accounts. Also, he is proficient in assisting entrepreneurs and small business owners to use QuickBooks and enhance their accounting experience.

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