How To Troubleshoot QuickBooks Out of Memory Error?

Are you stuck with the qbmapi64 out of memory QuickBooks Desktop? This error often displays when the user attempts to send emails, forms, or documents. In other instances, the users may get this error while working on an outdated Windows or QuickBooks application. Unfortunately, this issue prevents users from running the QuickBooks software smoothly. So, it is essential to overcome the QuickBooks Out of Memory error using the solutions explained ahead in this blog.

Table of Contents

Reasons Why QuickBooks Error qbmapi64 out of memory appears

Herein, we have described all the possible root causes that might trigger QuickBooks Error qbmapi64.

Damage or corruption in the QBWUSER.INI file.
You might be working on an outdated QuickBooks Desktop application.
The interruption of Windows Firewall or the antivirus software installed on your system.
An unstable internet connection may also cause a ” QuickBooks out of memory error.

Solutions to rectify Out of memory error in QuickBooks Desktop

Are you encountering out of memory error in QuickBooks Desktop? Well, if that’s so, use the troubleshooting methods listed below to address the issue.

Solution 1: Update the QuickBooks Desktop Application

It is necessary to update QuickBooks Desktop to the latest release. This is so because by updating the application to the new release usually involves minor changes. But it won’t ask you to update your data file.

Solution 2: Update Your Windows Operating System

Another important troubleshooting method is to update your Windows operating system. As QuickBooks depends on your Windows OS, it may also hamper the behavior of the QuickBooks software. That’s the reason why you need to update the Windows OS so that you can run your QuickBooks Desktop application smoothly.

Firstly, hit the Windows logo key and type Windows Update in the search box.
Thereon, click on the Check For Updates option, and it will open the Windows Update window.
Now, on the screen, if your Windows OS is already up-to-date, then you will see the “You’re Up to date” message on the screen.
Otherwise, you need to tap on the Check For Updates option, and it will start installing the latest updates.
Finally, relaunch your system and then see if the QuickBooks out of memory error is still appearing on the screen.

Solution 3: Run the QuickBooks Install Diagnostic Tool

Sometimes, you might get stuck with the QuickBooks qbmapi64 out of memory error due to issues with the installation of the QuickBooks application. So, to address the issue, you need to run QuickBooks Install Diagnostic Tool. Running this utility will help in repairing the issues with QuickBooks installation.

QB Install Diagnostic Tool - BizBooksAdvice

Solution 4: Configure the Issues With the Mapi32.dll file

Begin the process by relaunching your computer.
After this, open MS Word and then open a blank document.
When you are on the Document page, move to the File menu > Send > Email as PDF attachment.
Finally, try to send a test email in QuickBooks Desktop.
If you observe that you fail to send an email directly via MS Word, it means that the issue lies with MS Office. In that case, you must approach the MS Help desk.
Whereas, if you are able to send the email in MS Word successfully via MS Word but fail to send via QuickBooks, it states that the damage is with the MAPI32.dll file. So, you need to repair the file.

Shut down if there are any open programs on your PC.
After this, hit the Windows + E keys together to bring up the File Explorer.
Now, within the address bar, insert C:\Windows\System32.
From there, look for the Fixmapi.exe file and double-tap on it to repair Windows.
Thereon, follow the rest of the instructions you see on the screen.
Once the repairing part is over, shut down the window.
Finally, open QuickBooks and then send a test invoice as a PDF via email.

Solution 5: Resolve the Issues With the QBUSER.INI and EntitlementDataStore.ecml Files

Firstly, access your QuickBooks files, which are available in a directory; navigate to that. For that, you first need to launch the File Explorer.
Thereon, browse to the following path that seems like this: [Your user name]AppDataLocalIntuitQuickBooks [year].

Thereon, if you fail to get the files or folders, enable the hidden files and folders option.

Next, right-click on the QBWUSER.ini file and hit the Rename option.
Afterwards, add .OLD at the end of the file name. (You will see that the new file name should become QBWUSER.ini.old).
Thereon, rename to attach .old at the end of the EntitlementDataStore.ecml file name.
At last, relaunch QuickBooks and try to send email invoices.

Solution 6: Test the Occupied Memory To Fix QuickBooks Desktop Out Of Memory Error

To check the memory to resolve the QuickBooks Desktop Out Of Memory Error, use the steps given below.

From your keyboard, hit the Ctrl + Alt + Del keys altogether.
After this, choose the Launch Task Manager to launch it.
Thereon, browse to the More Details tab and then choose the Memory option to sort according to RAM.
Soon after this, you will be able to access the programs by accessing the Memory.
If you see that any unnecessary program is occupying too much space, then opt for the End Task menu.

Solution 7: Run QuickBooks As An Administrator

QuickBooks might lack administrator rights to send email through Outlook. Therefore, what you can do is run QuickBooks as an administrator. Let us walk you through the steps to do so.

Close all QuickBooks windows.
Go to the Desktop or Start menu, where you can open QuickBooks Desktop.
Now, right-click on the QB Desktop icon and tap on Run as administrator.
If you are asked for the admin password, enter it.

When QuickBooks opens, try sending the invoices via email. If you get an error QBMapi64 out of memory, check if Microsoft Office is set as the default app.

Solution 8: Uninstall & Reinstall Microsoft Office 365

Follow the steps instructed below to reinstall the Microsoft Office 365 by performing the below steps.

First Step: Remove the Older Microsoft Office 365

Initially, open the Control Panel by clicking on the Start menu.
After this, move to the Programs and then hit the Programs and Features tab.
You must right-click on the Microsoft 365 product and then choose the Uninstall option.
Later on, do as per the remaining steps for completing the reinstallation process.

For the Microsoft installation, you can access the Settings or PowerShell. Use the following steps to complete the process.

Click on the Windows menu to open the Start, and then choose the Settings option.
After selecting the Apps option, select the Microsoft 365 version that you want to delete under the Apps and Features option.
Finally, hit the Uninstall option to complete the process.

Second Step: Reinstall the Microsoft 365

Initially, you must log in to download Microsoft 365 on your computer.
After this, select the Run option.
Now, when you notice the User Account Controls prompts, stating “Do you want to allow this app to make changes to your device?” and hit the Yes tab.
Continue with the installation and wait unless you see the message stating “You’re all set! Office is installed now”. Then, hit the Close tab after making the changes.

Solution 9: Repair the QuickBooks Application

If you are still discovering QuickBooks error qbmapi64 out of memory while running the QuickBooks application, then try repairing the QuickBooks. For that, you must run the Quick Fix My Program tool via Tool Hub using the steps instructed below.

Start the process of downloading and installing the latest QuickBooks Tool Hub.
After this, double-tap on the QB Tool Hub icon from the desktop to open it.
From there, choose the Program Problems tab and hit the Quick Fix My Program tab.

QB-program-via-quick-fix-my-program- BizBooksAdvice

Now, wait for some time unless the Quick Fix My Program tool repairs the damage to the QB program.

Solution 10: Vacant Some Free Space On Your Hard Drive

If you notice any files that exist in your download folder or recycle bin, then run the disk cleanup to make some space. For that, you must do as outlined below.

Firstly, write “disk cleanup” and choose Disk Cleanup from the given options.
Choose the drive in which you need to perform the cleanup. After choosing the file, click OK for the confirmation.
Browse to the Files to Delete section and pick the file that you wish to remove. Then, to see more details about the file type, click on the file and select the OK tab.

By applying the steps below, you can easily remove the system files to obtain additional space.

Firstly, pick the Clean Up system files option from the Disk Cleanup section.
Now, start looking for the file types that you wish to dispose of.
When all the changes are done, hit the OK tab to finish the process.

Solution 11: Delete the Unnecessary Files from Your %TEMP% Folder

You may also vacate some storage space on your hard drive by deleting the files from the folders.

Open the Run window by pressing the Windows + R keys together.
Now, insert “%temp%” in the text field and hit the OK tab.
Hit the Ctrl + A keys and tap on the Delete option.
Thereon, you must extract the installer package. Then, you will see that the file name depends on the edition and QuickBooks version.
Afterwards, hit the downloaded file twice and go through the instructions displayed on the screen.
If you notice any previous file extractors installed on your device, use them to unpack the installer.

Conclusion

So, here we end this post, and now you can easily address the QuickBooks Out of Memory error. Thus, it will help you run QuickBooks smoothly without any interference. If you still require any additional help, then connect with our BizBooksAdvice professionals. You can connect with the experts by dialing the TFN or through the live chat facility.

Frequently Asked Questions (FAQs):-

Question 1: What is the qbmapi64 error in QuickBooks Desktop?

Ans. Users often experience the qbmapi64 error in QuickBooks Desktop because of damage to Microsoft 365 files and components. In other instances, this issue may arise due to a missing or damaged QBWUSER.INI file.

Question 2: How much memory is needed for QuickBooks?

Ans. To run the QuickBooks Desktop application smoothly, you require 2 GB of RAM, and 4 GB is suggested for a better experience.

Question 3: How to free up space on QuickBooks Desktop?

Ans. To free up space on QuickBooks Desktop, you must perform these steps.

Initially, you must clean up your disk and then your temp folder.
After this, delete the QuickBooks program that you no longer require.
Now, you need to clean up your photos and documents.
At last, start refreshing your install file.

Question 4: Why does QuickBooks say “out of memory” error?

Ans. Users may get the QuickBooks out of memory error due to multiple reasons, including issues with the installation of Microsoft and corrupt QuickBooks files.

Question 5: Does QuickBooks require 2.5 megabytes of free RAM?

Ans. The QuickBooks application requires a minimum of 1 GB of free memory and 2.5 GB of disk space for smooth operation.

About The Author

Jonathan Browns

Jonathan Brown is a trained QuickBooks professional with 10 years of experience in the accounting sector. Moreover, he is passionate about helping businesses reduce the stress of managing accounts. Also, he is proficient in assisting entrepreneurs and small business owners to use QuickBooks and enhance their accounting experience.

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