• Home   /
• Blog
• What Causes QuickBooks Error 1328 & Top Methods to Fix It?

What Causes QuickBooks Error 1328 & Top Methods to Fix It?

• 
• By Jonathan Browns
• Oct 06, 2025
• Accounting
• 7 min read

QuickBooks Error 1328 usually arises while performing the install, uninstall, update, or repair of the QuickBooks Desktop application. Moreover, when it appears, the following error message highlights stating “Error 1328. Error updating file C:\Config.Msi\PTXXX.tmp.” This issue might take place due to numerous factors, including an inappropriate Windows Registry, corrupted QuickBooks files, incorrect internet settings, or interference from malware or viruses.

Unfortunately, QuickBooks Desktop Update error 1328 prevents users from updating the software, which might obstruct you from running QuickBooks properly. So, if you are also struggling with this issue, then read this entire post attentively to explore the root causes and best methods to fix it.

Possible Reasons Why Error 1328 in QuickBooks Desktop Arises

Are you stuck with Error 1328 in QuickBooks Desktop while updating, uninstalling, or installing QuickBooks? If yes, then you must know about the root causes below closely.

• You might get some trouble downloading the QuickBooks Desktop software.
• There might be the possibility that your PC is attacked by a virus or malicious content.
• Sometimes, you may notice that the program files are either damaged or corrupted.
• Another possible reason that triggers QuickBooks Error Code 1328 is damage or corruption within the program files.
• If the Windows components, such as MSXML, Microsoft .NET Framework, and C++, are damaged or corrupted, users may experience QuickBooks Desktop Error 1328.
• Problems with the internet connection may also prevent users from updating QuickBooks.

Revealing the Best Techniques to Fix QuickBooks Desktop Update Error 1328

After finding the root causes that are responsible for the QuickBooks Desktop Update Error 1328, let’s understand the troubleshooting methods. Below, we have described all the best methods that will help you run the QuickBooks software easily.

Method 1: Conduct a Repair of the QuickBooks Desktop Application

To repair the damage or corruption in the QuickBooks application, you must try these steps closely.

• Relaunch your Windows PC before starting the process.
• After that, tap on the Start menu and from there pick the Control Panel tab.
• When the Control Panel window appears, choose the Programs and Features > Uninstall a Program option.
• Following this, pick the QuickBooks option from the available list of options and hit the Uninstall/Change tab.
• Now, browse to the Continue tab > Next > Repair and then pick the Next option.
• Herein, when all the steps are done, choose the Finish tab to complete the procedure.

Method 2: Reinstallation of the QuickBooks Desktop

If you are still stuck with the QuickBooks Update Error Code 1328, then try reinstalling the QuickBooks Desktop. Doing so will remove the technical snag from the QuickBooks application and refresh it so that you can accomplish your task easily. Thus, it will also help you resolve the issue and allow you to update the QuickBooks software quickly.

Method 3: Make Use of the QuickBooks Install Diagnostic Tool

It is advised that users run the QuickBooks Install Diagnostic tool when there is anything wrong with the QuickBooks installation. Doing so will repair the damage or corruption with the installation of the QuickBooks Desktop.

Method 4: Begin Updating Windows to the Latest Version

Updating the Windows operating system to the newly launched version will help resolve the update errors. For that, you must implement the instructions given below closely.

• Primarily, tap on the Start menu, click on Settings, and then opt for the Update & Security tab.
• Afterwards, head to the Windows update option from the Update and Security menu.
• Now, navigate to the Check For Updates option to proceed further.
• Once the system has identified the latest updates, start the downloading process. Then, you must get ready to download the essential Windows updates.
• At last, restart the Windows PC and allow the update to install on your computer.

Method 5: Search for the Config.msi file & Resolve the Issue

• Start the process by clicking on the Start menu and picking the Explore option.
• Following this, you must double-tap on the C: drive, and it will present you with all the hidden files and folders.
• Now, tap on the Tools option and select a folder.
• Next, the users must hit the tab option and then head to all hidden files as well as folders.
• You are supposed to apply all the changes you have made and hit the OK tab.
• Afterwards, you must right-click on the config.msi file and opt for the Rename option.
• Furthermore, at the end of the file name, insert OLD and press the Enter key.
• With this, it will eventually hide and protect the operating system, consisting of all necessary hidden files and folders.

Method 6: Start Operating the System File Checker Tool

System File Checker is an excellent tool that is used to resolve system errors. Therefore, to resolve the issue, you must perform the steps below closely.

• Primarily, launch the Start menu and include CMD in the search console.
• After this, press the Ctrl + Shift keys together and then hit the Enter key.
• Alternatively, you may also insert CMD, right-click on the Command option, and pick the Run as Administrator option.
• Once the Command prompt screen appears, include SFC/scannow and then press the Enter key.

• After completing the above process, shut down all the active Windows and launch the QuickBooks application. Later on, begin updating the QuickBooks software and then look for the resolution.

Method 7: Start Running the Registry Repair Tool

In order to repair the issues with the Windows registry, you must run the Registry Repair tool.

• Initially, apply any registry repair tool and then configure the damage with the registry entries linked with the QuickBooks application.
• After this, access a malware removal tool and let the tool repair the malicious infection.
• Thereon, you must delete all the unwanted or junk files from your device.
• Moreover, it is mandatory to uninstall all the outdated Pc device drivers.
• Now, restore it by choosing Undo through Recent System Changes, which applies to the Windows system.
• Following this, you must uninstall and then reinstall the QuickBooks Desktop application.
• Later on, start running the Windows System File Checker by performing the scanning process.
• At last, you must try installing the important Windows updates.

Conclusion

QuickBooks Error 1328 is a bit challenging issue that can now be resolved by applying the solutions given above. Furthermore, if you are still having any further queries, then communicate with our QB professionals for help.

Frequently Asked Questions (FAQ’s):-

1. What are the preventive measures you must implement to fix QuickBooks Error Code 1328?

To prevent the QuickBooks Error Code 1328, you must carry out the steps given below carefully.

• Make sure that you are operating the newest version of the QuickBooks Desktop application.
• Also, you must timely update the operating system and any software alongside QuickBooks.
• Moreover, ensure that your installation files are backed up and check that it is valid.

2. What will happen if I don’t update my QuickBooks Desktop?

If the users don’t update the QuickBooks Desktop application, they won’t be able to operate the services, including payroll, payments, online banking, online backup, security patches, and live support facility.  

3. How can you resolve the QuickBooks update error?

You can easily resolve the QuickBooks Update error by implementing the solutions given below.

• Review the internet connectivity.
• Delete the files that aren’t required to manage storage
• Try installing the latest version of the QuickBooks Desktop application.

4. How can you identify the occurrence of QuickBooks Desktop Error 1328?

You can easily determine the appearance of QuickBooks Desktop Error 1328 through the following indications.

• The users might face difficulty while updating the QuickBooks application.
• The Windows operating system starts responding sluggishly.
• Sometimes, users might face trouble while installing or uninstalling the QuickBooks application.
• You may discover that the QuickBooks application becomes slow and begins to crash frequently.

5. Does uninstalling QuickBooks delete the company file?

No, uninstalling the QuickBooks Desktop application will not delete your company file.

Related Posts-

How to Fix QuickBooks Error 15271 During Payroll Update

How to Fix the ‘QuickBooks Company File Needs to Be Updated’ Error

QuickBooks Update Stuck on Writing System Registry Values? Fix It Now

How to Resolve QuickBooks Desktop Update Loop Issue?

How to Fix QuickBooks Error 15240 – Payroll Update Failed Issue